ACQ CRM Documentation Hub

The shared starting point for using, operating, and supporting ACQ CRM.

Use this documentation hub to get oriented quickly, work confidently in the CRM, and open the right reference for teammate onboarding, day-to-day execution, or system operations. The User Guide covers daily workflows, the System Guide explains the live setup, and the Operations Guides cover repo, CLI, Codex, and change-control workflows.

Open User Guide Open Operations Guides

Choose the right entry point

  • Use the User Guide for everyday CRM work such as navigating screens, updating contacts, sending outreach, and following the daily workflow.
  • Use the System Guide for the current setup, integrations, call recording flow, storage behavior, and operating rules behind the CRM.
  • Use the Operations Guides when you need the repo overview, CLI onboarding, Codex workflow, or change-management rules for teammates.

Best starting point

Start with the guide that matches the job User Guide for daily CRM work, Operations Guides for teammate enablement, and System Guide for setup and architecture context.
For day-to-day work

User Guide

A guided walkthrough for daily CRM work. It focuses on what to click, what each screen is for, and how the main workflows fit together.

  • Logging in and getting oriented
  • Working in contacts and activity
  • Sending SMS and using templates
  • Saved Views and daily workflow
Open User Guide
For operations and context

System Guide

A complete reference for the live CRM setup. It explains the current runtime, integrated tools, Twilio routing, call recording flow, storage behavior, and operational logic.

  • Live configuration and apps in use
  • Twilio numbers, messaging, and voice setup
  • Call recording, transcript, and summary flow
  • Current limits, costs, and future additions
Open System Guide
For teammates and operators

Operations Guides

A share-ready interactive guide set for the repo overview, ACQ CRM CLI onboarding, Codex onboarding, and the change management protocol.

  • Repo overview and command surface
  • CLI setup for Dante and Nathan
  • Codex onboarding and guardrails
  • Change management and verification rules
Open Operations Guides
How this site is maintained

Documentation can be updated quickly

This site is hosted separately from the production CRM, so screenshots, copy, and diagrams can be refreshed without changing the live app experience.

What to expect

Designed to be clear and useful

The goal is to make the CRM easier to use, easier to explain, and easier to support. Screenshots, examples, and direct guidance are meant to help the team move faster with less guesswork.