Acquira CRM Docs

Acquira CRM documentation.

Use the User Guide for day-to-day work in the CRM. Use the System Guide for the current setup, integrations, call behavior, storage, and operational checks behind the live system.

For day-to-day work

User Guide

A guided walkthrough for daily CRM work. It focuses on what to click, what each screen is for, and how the main workflows fit together.

  • Logging in and getting oriented
  • Working in contacts and activity
  • Sending SMS and using templates
  • Saved Views and daily workflow
For operations and context

System Guide

A complete reference for the live CRM setup. It explains the current runtime, integrated tools, Twilio routing, call recording flow, storage behavior, and operational logic.

  • Live configuration and apps in use
  • Twilio numbers, messaging, and voice setup
  • Call recording, transcript, and summary flow
  • Current limits, costs, and operational checks